Cancellation and Returns
How do I return an item purchased on nderetail Shopping?
No, It could not Return or Replace. You can conveniently seek a replacement if youve received an item in a Damaged, Defective or Not as Described state without ever having to call Customer Service. Its simple, log in and create a replacement request online. Place an online return request for a replacement:
Note:Please ensure that product is in unused and original condition. Include all price tags, labels, original packing and invoice along with the product.
- No Returns and all replacements/pickups are done free of cost.
- 3 Number of days within which replacement can be initiated varies for each seller. You must create a replacement request within the specified period.
- We support Replacement across categories/sellers in case of damaged item.
- For details on Seller specific return policy, please check respective Seller page
- In any case of Refund, the entire amount paid by you including shipping and wrapping charges (if applicable) are transferred to your account within 90 days after received items.
- While we pick up originally delivered item from most customer locations, there are certain areas where a pickup cannot be arranged. In such a case, you can ship the product through any other transport. You will be reimbursed the shipping charges against the original receipt if applicable.
- Replacement is subject to availability of stock with the Seller. In case a Replacement is not available, Seller will refund the amount withing 90 days for the same after received the products .
Replacement are subject to the Sellers replacement policy. Replacement are covered by the 3 Day Replacement Guarantee for seller WS Retail, 3 Day Replacement Guarantee for all other sellers for spare Parts categories, and 10 Day Replacement Guarantee for all other sellers with valid reason.
